A Guide to Computer User Support for Help Desk and Support Specialists

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A Guide to Computer User Support for Help Desk and Support Specialists

Course Codes : ITC133
ISBN : 9781285852683
Publisher : Cengage
Author(s) :
Publication Date :
Edition : 6th
Overview Equip current and future user-support professionals with the critical people skills and exceptional technical abilities necessary to provide outstanding support with Fred Beisse’s A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the information resources and technical tools students need most to function effectively in a support position.

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