Overview1. The American Public Service. 2. Civil Service Reform in the United States. 3. Public Personnel and Organizational Performance. 4. Recruitment and Selection. 5. Issues in Job Evaluation and Pay. 6. Performance Appraisal and Pay for Performance. 7. Collective Bargaining in the Public Sector. 8. Public Employees: Rights and Responsibilities. 9. Combating Historical Patterns of Discrimination. 10. Responding to the Changing American Workforce. 11. The Future of Public Personnel Administration.