Administrative law probably touches citizens in more ways than any other area of law. It is the body of law that ensures that governments (and government officials) deal with citizens in a manner that is both lawful and fair. It governs the myriad of relationships that citizens have with their governments at every turn, from dealings with Revenue Canada, to the application for a municipal building permit. David Mullan is one of Canada's leading scholars in the area of administrative law. His book not only provides a clear overview and analysis of this important field, it also explores the complex issues involved in balancing effective and efficient government with the protection of individual interests and concerns.