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Search results for customer relationship management concepts and technologies

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    Best Matching Products for customer relationship management concepts and technologies
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    Gordon, Ian; Gordon, Ian

    ISBN : 9781118092217

    15% Off

    Baran, Roger J.; Galka, Robert J.

    ISBN : 9781138919525

    18% Off

    Buttle, Francis; Maklan, Stan

    ISBN : 9781138498266

    15% Off

    Kumar, V.; Kumar, V.; Petersen, J. Andrew; Petersen, J. Andrew

    ISBN : 9781119993209

    15% Off

    Cunningham, Michael J.; Cunningham, Michael J.

    ISBN : 9781841122137

    15% Off

    Cartwright, Roger; Cartwright, Roger

    ISBN : 9781841124520

    15% Off

    Bourne, Lynda

    ISBN : 9780566088643

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    Humphries, Andrew; Gibbs, Richard

    ISBN : 9781472429087

    16% Off

    Certo, Samuel, C.; Certo, S., Trevis

    ISBN : 9781292096650

    Best Matching Products for customer relationship management concepts and technologies
    15% Off

    Gordon, Ian; Gordon, Ian

    ... social computing, mobility and customer analytics technologies described in this book. ... build more valuable relationships by: Expanding upon existing customer relationship management theories, concepts and methods ...

    ISBN : 9781118092217

    16% Off

    Murphy

    ... Approaches to Logistics 9 Logistical Relationships within the Firm 12 Finance ... Chapter 7 DEMAND MANAGEMENT, ORDER MANAGEMENT, AND CUSTOMER SERVICE 112 Demand Management 113 Demand ...

    ISBN : 9781442566071

    15% Off

    Baran, Roger J.; Galka, Robert J.

    ... behavioral and database aspects of customer relationship management, providing students with a comprehensive ... , business-to-business relationships, social media, database management, and technology advances that impact ...

    ISBN : 9781138919525

    18% Off

    Buttle, Francis; Maklan, Stan

    ... liberally illustrated with examples of technology applications that support marketing, sales ... relationships between CRM and customer experience management The role of social media in customer management ...

    ISBN : 9781138498266

    15% Off

    Kumar, V.; Kumar, V.; Petersen, J. Andrew; Petersen, J. Andrew

    ... understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. To ...

    ISBN : 9781119993209

    15% Off

    Cunningham, Michael J.; Cunningham, Michael J.

    ... customer relationships Covers all the key techniques for successful customer relationship management, from developing profitable customer relationships ... Includes a glossary of key concepts and a comprehensive resources ...

    ISBN : 9781841122137

    15% Off

    Cartwright, Roger; Cartwright, Roger

    ... as account management, handling complex sales, selling services, FMCG selling, customer relationships and ...

    ISBN : 9781841124520

    15% Off

    Bourne, Lynda

    ... requires the concepts and practices of effective stakeholder management to become embedded ... maturity regarding implementation of stakeholder relationship management with a series of guidelines ...

    ISBN : 9780566088643

    15% Off

    Humphries, Andrew; Gibbs, Richard

    ... research help readers adapt their relationship strategies to the different opportunities ... enterprise's successful management of its strategically important relationships. Enterprise Relationship Management will help ...

    ISBN : 9781472429087

    16% Off

    Certo, Samuel, C.; Certo, S., Trevis

    For courses in Management. Concepts and Skills for the Successful ManagerModern Management: Concepts and Skills ... while communicating the most important concepts in management. MyManagementLab® is not included ...

    ISBN : 9781292096650

    15% Off

    Cook, Thomas A.

    ... prowess. Excellence in Managing Worldwide Customer Relationships identifies the risks companies face ... retention levels. It focuses on technology, along with other measures and ...

    ISBN : 9781482226195

    19% Off

    Daffy, Chris

    ... Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not ... lasting loyalty, and why customer expectation and customer memory management are essential. It ...

    ISBN : 9780749484309