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Search results for customer relationship management concepts and technologies

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    Best Matching Products for customer relationship management concepts and technologies
    Edition #1

    Gordon, Ian; Gordon, Ian

    ISBN : 9781118092217

    Edition #4

    Buttle, Francis; Maklan, Stan

    ISBN : 9781138498259

    Edition #4

    Buttle, Francis; Maklan, Stan

    ISBN : 9781138498266

    Edition #2

    Peelen, Ed; Beltman, Rob

    ISBN : 9780273774952

    Edition #1

    Cunningham, Michael J.; Cunningham, Michael J.

    ISBN : 9781841122137

    Edition #1

    Kumar, V.; Kumar, V.; Petersen, J. Andrew; Petersen, J. Andrew

    ISBN : 9781119993209

    Ekman, Peter; Dahlin, Peter

    ISBN : 9780415888165

    Edition #1

    Schmitt, Bernd H.; Schmitt, Bernd H.

    ISBN : 9780471237747

    Ekman, Peter; Dahlin, Peter

    ISBN : 9781138203105

    Edition #2

    Baran, Roger J.; Galka, Robert J.

    ISBN : 9781138919525

    Best Matching Products for customer relationship management concepts and technologies
    Edition #1

    Gordon, Ian; Gordon, Ian

    ... social computing, mobility and customer analytics technologies described in this book. ... build more valuable relationships by: Expanding upon existing customer relationship management theories, concepts and methods ...

    ISBN : 9781118092217

    Edition #4

    Buttle, Francis; Maklan, Stan

    ... liberally illustrated with examples of technology applications that support marketing, sales ... relationships between CRM and customer experience management The role of social media in customer management ...

    ISBN : 9781138498259

    Edition #4

    Buttle, Francis; Maklan, Stan

    ... liberally illustrated with examples of technology applications that support marketing, sales ... relationships between CRM and customer experience management The role of social media in customer management ...

    ISBN : 9781138498266

    Edition #2

    Peelen, Ed; Beltman, Rob

    Customer Relationship Management gives a well-balanced coverage of ... on CRM, direct marketing, relationship marketing, database management or business intelligence, the ...

    ISBN : 9780273774952

    Edition #1

    Cunningham, Michael J.; Cunningham, Michael J.

    ... customer relationships Covers all the key techniques for successful customer relationship management, from developing profitable customer relationships ... Includes a glossary of key concepts and a comprehensive resources ...

    ISBN : 9781841122137

    Edition #1

    Kumar, V.; Kumar, V.; Petersen, J. Andrew; Petersen, J. Andrew

    ... understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. To ...

    ISBN : 9781119993209

    Smyth, Hedley

    ... hands they are in. Yet relationship management, though a well-established discipline, is ... ¢Â€Â™s lifecycle. Relationship Management and the Management of Projects is valuable ...

    ISBN : 9780415705103

    Smyth, Hedley

    ... hands they are in. Yet relationship management, though a well-established discipline, is ... ¢Â€Â™s lifecycle. Relationship Management and the Management of Projects is valuable ...

    ISBN : 9780415705127

    Ekman, Peter; Dahlin, Peter

    ... everyday operations. Information technology offers opportunities to increase efficiency, customer value, and ... IT including knowledge management and e-learning, accounting, and business relationships. Presenting theories ...

    ISBN : 9780415888165

    Edition #1

    Schmitt, Bernd H.; Schmitt, Bernd H.

    ... visionary approach to marketing called customer experience management (CEM). In this book ... , and spur organizational change, Customer Experience Management demonstrates the power of collecting ...

    ISBN : 9780471237747

    Ekman, Peter; Dahlin, Peter

    ... everyday operations. Information technology offers opportunities to increase efficiency, customer value, and ... IT including knowledge management and e-learning, accounting, and business relationships. Presenting theories ...

    ISBN : 9781138203105

    Edition #2

    Baran, Roger J.; Galka, Robert J.

    ... dynamics, business-to-business relationships, social media, database management, and technology advances that impact ... to upper-level students of customer relationship management. Online resources, including PowerPoint ...

    ISBN : 9781138919525