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6 search results for customer service skills for success

    Best Matching Products for customer service skills for success

    Van Der Wagen, Merilynn

    ISBN : 9781138433465

    Edition #5

    Coscia, Stephen

    ISBN : 9781138412224

    Noe, Francis P.; Uysal, Muzaffer; Magnini, Vincent P.

    ISBN : 9780415578042

    Noe, Francis P.; Uysal, Muzaffer; Magnini, Vincent P.

    ISBN : 9781138880719

    Best Matching Products for customer service skills for success
    Edition #7

    Lucas, Robert W.

    ... Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook ... service providers, case study scenarios, and activities to help apply concepts learned ...

    ISBN : 9781260092509

    Edition #3

    NATIONAL GEOGRAPHIC LEARNING

    Master the exceptional customer service skills that are most important in ... establishing their own personal customer service habits for success in all areas of ...

    ISBN : 9781133261698

    Edition #3

    Pattie Gibson

    Master the exceptional customer service skills that are most important in ... establishing their own personal customer service habits for success in all areas of ...

    ISBN : 9780840064240

    Edition #4

    NATIONAL GEOGRAPHIC/WARING

    ... of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the ... upon a particular skill required to provide effective customer support and provides ...

    ISBN : 9781285063584

    Edition #3

    ... of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the ... upon a particular skill required to provide effective customer support and provides ...

    ISBN : 9780538748537

    Edition #1

    Whyte, Grafton; Whyte, Grafton

    TheV-Model of Service Quality-áoffers a powerful tool ...

    ISBN : 9781787696068

    Van Der Wagen, Merilynn

    ... , others are retraining engineers in customer service provision as part of a ... on the audience. Professionalism in customer service training is essential for the ...

    ISBN : 9781138433465

    Edition #5

    Coscia, Stephen

    ... customer service is crucial to a successful phone-based business. Quality service can secure customer ... every important scenario that a customer service representative is likely to encounter ...

    ISBN : 9781138412224

    Noe, Francis P.; Uysal, Muzaffer; Magnini, Vincent P.

    ... and interaction between the service provider and customer. Tourist Customer Service Satisfaction fully explores ... and interaction between the service provider and customer. It therefore offers a ...

    ISBN : 9780415578042

    Noe, Francis P.; Uysal, Muzaffer; Magnini, Vincent P.

    ... and interaction between the service provider and customer. Tourist Customer Service Satisfaction fully explores ... and interaction between the service provider and customer. It therefore offers a ...

    ISBN : 9781138880719

    Edition #1

    Perlitz

    Beverage Services Skills provides the required volume of learning and a fully rounded skill set ... tear-out worksheets allows students to learn in classroom and hospitality settings ...

    ISBN : 9780170376242

    Edition #2

    DOUGLAS

    ... Customer Service. The Service Advantage. The Customer's View. Customer Loyalty. 2. Customer Needs and Wants. Identify Customers. ...

    ISBN : 9780538740289