This 4th edition of "The Business of Communicating" is based on the award winning 3rd edition by Nutting, Cielens and Strachan. It has been thoroughly reworked and vastly improved due to invaluable feedback from teachers. As with the 3rd edition, this book meets the requirements of the National Communication Modules (NCS 001-018) which are taught in various VET programs. The new 4th edition is "the anti-frills, no bells and whistles, just get it on" edition, getting down to business by providing practical, reader-friendly answers to the most frequently asked questions in workplace communication.Perfect for anyone aiming for efficiency, empathy and clarity in personal and professional communication, "The Business of Communicating, 4th edition", is a sensible hands-on guide for novices keen to get it right AND for old hands wanting to update and extend their skills. Major Changes include: greater emphasis on application of skills and knowledge and more practical approach; each chapter has been revised to improve flow of ideas and remove unnecessary content; presenting reports chapter has been reworked to incorporate graphics and researching material; meetings chapter completely reworked for more logical flow and incorporates actual examples of what to do and how to do it (e.g. section on how to conduct a meeting).It also presents chapter reorganisation and stand-alone content chapter order reorganised for more logical flow and chapter content reworked so that each chapter can stand alone, despite its content being integrated into the book. Re-written for plain English-practices the new trend in business communication to provide succinct, clear explanations that can be easily understood and readily put into practice.
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