Business Process Engineering: Reference Models for Industrial Enterprises
2nd, completely rev. and enlarged ed.
1 Jan 1994
Springer-Verlag Berlin and Heidelberg GmbH & Co. K
The book affords researchers, users and students valuable assistance in implementing new organisational concepts through the employment of new information processing techniques. The structure of the book follows the business processes of logistics, product development, information and coordination, and offers detailed examples of how outdated organisational structures can be reengineered. Examples from standard software systems (especially SAP R/3) demonstrate the book's down-to-earth practicality. The book develops in the views of the proven "Architecture of Integrated Information Systems" (ARIS) a comprehensive enterprise model, which serves as a reference model for engineering concrete business processes in industrial enterprises.