Conflict Management: A Practical Guide
Publication Date :
1 Jan 2008
3 Rev ed
This book provides the reader with an outline of the range of essential skills necessary to be a successful conflict manager. It reinforces this outline with a range of exercises, questions and role plays which are not only useful to group leaders and teachers but to practitioners in various disciplines. The book takes a positive approach to conflict as a potentially creative and dynamic stimulus to interpersonal and group relations.