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Conflict Management: A Practical Guide

Conflict Management: A Practical Guide

ISBN 9780409332162
Edition 4 ed
Publication Date
Publisher Butterworths
Author(s)
Overview
Provides a number of essential conflict management approaches, strategies, tactics and techniques, and reinforces understanding of these with excercises, questions, role plays and simulations. The book takes a positive approach to conflict as a potentially creative and dynamic stimulus to interpersonal and group relations.

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