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Continuous Quality Improvement in Health Care: Theory, Implementations, and Applications

Continuous Quality Improvement in Health Care: Theory, Implementations, and Applications

ISBN 9780763727123
Edition 3 Rev ed
Publisher Jones and Bartlett Publishers, Inc
Author(s)
Publication Date
Overview
Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.

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