IMPORTANT MESSAGE: We are relocating warehouses on Tuesday, 4th April. Our last orders will be dispatched on Monday, 3rd April and we will resume dispatch on Thursday, 6th April. Back-Orders and Express Orders may be delayed if ordered during this period. If you are unsure regarding your order, please send us an email on: firstname.lastname@example.org and we will get back to you as soon as possible
Hold anyone accountable. Master performance discussions. Get Results. Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently. Praise For Crucial Accountability: "Revolutionary ideas ...opportunities for breakthrough..." (Stephen R. Covey, author of The 7 Habits of Highly Effective People). "Unleash the true potential of a relationship or organization and move it to the next level." (Ken Blanchard, coauthor of The One Minute Manager). "The most recommended and most effective resource in my library." (Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada). "Brilliant strategies for those difficult discussions at home and in the workplace." (Soledad O'Brien, CNN news anchor and producer). "This book is the real deal...Read it, underline it, learn from it. It's a gem." (Mike Murray, VP Human Resources and Administration (retired), Microsoft).