Cultural Intelligence: People Skills for Global Business
OverviewCultural Intelligence is about helping business people to deal more effectively with people from different cultural backgrounds. Businesspeople often fail to perform their jobs well because of cross-cultural differences. This book provides a systematic way to approach the tremendous variety of interactions that businesspeople face in different cultures. The key is to become culturally intelligent. By understanding the fundamental principles of cross-cultural interactions, practicing mindfulness, and developing adaptive behavioral skills, managers can become culturally intelligent and effective across a wide range of cross-cultural situations. The cultural intelligence that this book helps to develop is an essential attribute for managers in the globalized business environment of the 21st century.