Cultural Intelligence: People Skills for Global Business
Publication Date 1 Jan 2010
OverviewCultural Intelligence is about helping business people to deal more effectively with people from different cultural backgrounds. Businesspeople often fail to perform their jobs well because of cross-cultural differences. This book provides a systematic way to approach the tremendous variety of interactions that businesspeople face in different cultures. The key is to become culturally intelligent. By understanding the fundamental principles of cross-cultural interactions, practicing mindfulness, and developing adaptive behavioral skills, managers can become culturally intelligent and effective across a wide range of cross-cultural situations. The cultural intelligence that this book helps to develop is an essential attribute for managers in the globalized business environment of the 21st century.