OverviewPreface. Unit One: COMMUNICATION FOUNDATIONS. 1. Breakthrough Skills for a Global Workplace. 2. The Evolution of Communication in a Global Workplace. Unit Two: INTERPERSONAL COMMUNICATION. 3. The Power of Verbal and Nonverbal Communication in the Global Workplace. 4. Listening in a Multilingual World. 5. Exploring Interpersonal Communication. Unit Three: CAREER FUNDAMENTALS. 6. Interviewing and Conscious Communication. 7. The Job Search and Conscious Communication. Unit Four: TEAM BUILDING. 8. Information Technology and Identity in a Global Workplace. 9. Communicating in Groups and Teams. Unit Five: PRESENTATIONS AND PERSUASION. 10. Presentation in a Global Workplace. 11. Persuasive Communication in a Global Workplace. Appendix. Glossary.