This fourth edition of Clara Hill's popular textbook updates her comprehensive exploration of basic helping skills for undergraduate and first-year graduate students. Hill's three-stage model of helping clients involves exploration, insight, and action. The exploration stage helps clients explore their thoughts and feelings. The insight stage helps clients understand the reasons for their thoughts and feelings. The action stage helps clients make desired changes in their lives. Authoritative but highly accessible, the book describes the goals and theoretical foundations of the three stages, how helpers can learn and practice the skills used in each stage, general principles for ethical practice, and important cultural issues. Hill also challenges students to think about and discuss the process of becoming helpers and their reasons for doing so. New material in this edition includes: * Chapters on self-awareness and cultural awareness* A glossary* Additional methods for challenging clients* A research summary at the end of every chapter highlighting a relevant empirical study The Instructor and Student Resource Guide Website will also be updated. The instructor section of the website is restricted to instructors only and includes sample multiple-choice questions, essay prompts, and syllabi for undergraduate and graduate courses. The student section of the website is available to all users and includes practice exercises (for individuals), lab exercises (for lab groups), and helpful forms. Two companion DVDs illustrate and provide commentary on the three-stage model of helping: Helping Skills in Practice and Dream Work in Practice. Please note that the DVDs are not available on an examination or desk copy basis for course adoption. The DVDs are available for purchase only.