Introduction to Knowledge Management: KM in Business

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Introduction to Knowledge Management: KM in Business 9780750677288

ISBN : 9780750677288
Publisher : Butterworth-Heinemann Ltd
Author(s) :
Publication Date :
Overview This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.



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