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Management of Human Service Programs

Michael Lewis, Judith Lewis, Thomas Packard · ISBN 9781285225555
 Management of Human Service Programs | Zookal Textbooks | Zookal Textbooks
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Publisher Cengage Learning
Author(s) Michael Lewis / Judith Lewis / Thomas Packard
Edition 5
Published 15th August 2011
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Practical and easy to use, this human services text provides important guidelines for working within agencies. The authors address important topics germane to management and administration, including evidence-based and empirically based practice, as well as challenges of management, environments of human service agencies, program design, organizational theory and design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence. To help you view issues in action, the authors have included a case example in each chapter, along with reflection questions to help you reflect on how you would handle the scenario.
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