Information is a vital corporate resource and the responsibility of every person in the enterprise. In this important new text, a team of information systems experts explores the process, function, and end-use of information to create a powerful model for a new breed of manager - the Information-Enabled Manager!A bold, unifying model - Strategies for Technology Enablement through People (STEP), shows how an organization can compete effectively in today's rapidly changing global environment. The text outlines a three step process: enabling the enterprise through the STEP model, redesigning business processes to provide better and faster service, and enabling business functions for effective personal and organizational productivity. An extensive, integrated case study expands and illustrates the material. Numerous end-of-chapter Reflections stimulate creative problem-solving and critical thinking. Throughout the text, the authors include invaluable tools, practical guidelines, and proven techniques to help implement the concepts for any type of enterprise.
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