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Mediation in the Australian industrial arena provides challenges different from those found in mediations elsewhere. They take place inside a detailed and particular legislative framework with a long historical tradition. They operate in a world where the focus has been on arbitration but there has always been provision for mediation. The authors show how mediation can assist in the resolution of industrial disputes. This is a practical book in which the authors draw upon their own experience to demonstrate how mediators should set about their tasks, what they can achieve in the modern industrial world and what the implications are for the future.