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Messages: The Communication Skills Book

Messages: The Communication Skills Book

ISBN 9781572240223
Edition 2 Rev ed
Publisher New Harbinger Publications
Author(s)
Overview
Messages is the most complete and accessible guide for building communication skills available. And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management. Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.

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