Now including an all-new chapter on professional boundaries and the Internet, this fully updated 4th Edition of Nina McIntosh's The Educated Heart, by Laura Allen provides a conversational style, easy-to-understand explanations of complex psychological dynamics, and practical suggestions for handling everyday boundary situations. Packed with real-world examples, and compelling online videos, this practical, compassionate book explores common situations bodyworkers and massage therapists encounter on the job and provides compassionate support and up-to-date information to help readers establish the solid professional boundaries they need for career success and personal well-being. The Fourth Edition includes enhanced coverage of the dynamics of the client-practitioner relationship, including specific suggestions for what to say to clients in difficult situations, as well as integrated coverage of the many boundary and confidentiality issues related to social media. -New features provide thoughtful suggestions for making career affecting choices, as well as important issues to consider in day to day practice. -Coverage of professional boundaries and the Internet now appears in an all-new chapter and is integrated throughout the book to help students understand the myriad boundary issues involved in the use of technology and social media. -New real experience boxes contributed by actual practitioners, discuss the problems and dilemmas they've confronted in their own practices. -Whimsical drawings illustrate common scenarios, enhancing the friendliness of the text. -Questions for reflections help readers process and internalize key content -Key Terms are boldfaced in the text, defined in the margins, and gathered together in a back-of-the book glossary. -Increased coverage of the boundary problems faced by those who work in spas, physicians or chiropractors offices or for massage therapy businesses highlight challenges specific to these settings. -Online Client Videos many new to this edition, depict common problematic situations in a compelling and memorable way.