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Operations Management

Operations Management

ISBN 9780199593583
Publication Date
Publisher Oxford University Press
Author(s)
Overview
Part A: Understanding Operations Management1: Introduction to Operations Management2: Winning Customers and Competing Effectively3: Operations Processes and Life CyclesPart B: Managing Operations4: Locating, Designing and Managing Facilities5: Managing Supply Chain Relationships6: Managing Materials and Inventory Performance7: Managing Capacity and Demand8: Managing Queuing and Customer Satisfaction9: Managing QualityPart C: Designing and Developing Operations10: Designing Processes11: Designing Jobs and Managing People12: Developing New Products and Services13: Planning for Projects, Crises, and Business ContinuityPart D: Operations Strategies14: Operations Strategy15: Lean and Agile Production16: Innovation and Continuous Improvement17: Internationalisation, Globalisation, and Corporate Social Responsibility
Overview
Part A: Understanding Operations Management1: Introduction to Operations Management2: Winning Customers and Competing Effectively3: Operations Processes and Life CyclesPart B: Managing Operations4: Locating, Designing and Managing Facilities5: Managing Supply Chain Relationships6: Managing Materials and Inventory Performance7: Managing Capacity and Demand8: Managing Queuing and Customer Satisfaction9: Managing QualityPart C: Designing and Developing Operations10: Designing Processes11: Designing Jobs and Managing People12: Developing New Products and Services13: Planning for Projects, Crises, and Business ContinuityPart D: Operations Strategies14: Operations Strategy15: Lean and Agile Production16: Innovation and Continuous Improvement17: Internationalisation, Globalisation, and Corporate Social Responsibility

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