Promising Care: How We Can Rescue Health Care by Improving
It collects 16 speeches given over a period of 10 years by
Donald M. Berwick, an internationally acclaimed champion of health
care improvement throughout the course of his long and storied
career as a physician, health care educator and policy expert,
leader of the Institute for Healthcare Improvement (IHI), and
administrator of the Centers for Medicare & Medicaid Services.
These landmark speeches (including all of Berwick?s speeches
delivered at IHI?s annual National Forum on Quality
Improvement in Health Care from 2003 to 2012) clearly show why our
medical systems don?t reliably contribute to our overall
health. As a remedy he offers a vision for making our systems
better ? safer, more effective, more efficient, and more
humane.

Each of Berwick?s compelling speeches is preceded by a
brief commentary by a prominent figure in health care, policy, or
politics who has a unique connection to that particular speech.
Contributors include such notables as Tom Daschle, Paul Batalden,
and Lord Nigel Crisp. Their commentaries reflect on how it felt to
hear the speech in the context in which it was delivered, and
assess its relevance in today?s health care environment. The
introduction is by Maureen Bisognano, CEO of Institute for
Healthcare Improvement, and author of Pursuing the Triple
Aim.

Praise for previous books by Don Berwick

Curing Health Care:



"The book is an easy and affirming read for anyone who is familiar
with and has used the TQM teachings of Dr. Joseph M. Juran and Dr.
W. Edwards Deming and would be a simple and informative
introduction to the concepts for anyone who has been hearing about
TQM but has no idea what it is all about and wants to know
more." 

?Permanent Fixes (blog)



"Donald Berwick is the most clearly heard evangelist of applying
industrial methods of continuous quality improvement in health
care."

?Annals of Internal Medicine



Escape Fire:

"With an effective blend of common sense, real-life stories,
persuasive metaphors, and out-of-the-box thinking, Dr.
Berwick?s presentations make for fascinating reading for
anyone interested in improving America?s $1.7 trillion health
care system."

?Piper Report

"Anyone interested in change in the healthcare system would
enjoy this book. In degree programs, the various speeches would be
useful for discussion in a health policy readings course."

?The Annals of Pharmacotherapy