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Remarkable Service

The Culinary Institute of America (CIA) · ISBN 9781118116876
Remarkable Service | Zookal Textbooks | Zookal Textbooks
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Publisher John Wiley & Sons Inc (US)
Author(s) The Culinary Institute of America (CIA)
Edition 3
Published 31st January 2014
Related course codes
A professional, highly trained staff offers a competitive advantage
for all foodservice operations, from practical service skills
(i.e., setting the table, serving the food, and presenting the
check) to less tangible service skills (i.e., creating a welcoming
space, exhibiting a helpful attitude, and anticipating customer
needs). This revised edition has been thoroughly
re-organized and updated with all-new photographs and includes
new "Scripts for Service Scenarios" throughout to help servers
practice real-world scenarios. 
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