Systems Thinking, System Dynamics offers readers a comprehensive introduction to the growing field of systems thinking and dynamic modelling and its applications. The book provides a self-contained and unique blend of qualitative and quantitative tools, step-by-step methodology, numerous examples and mini-cases, as well as extensive real-life case studies. The content mix and presentation style make the otherwise technical tools of systems thinking and system dynamics accessible to a wide range of people.

This book is intended as a text for students in diverse disciplines including business and management, as well as the social, environmental, health and applied sciences. It also has particular relevance for professionals from all backgrounds interested in understanding the dynamic behaviour of complex systems, change management, complex decision making, group problem solving and organisational learning.

Systems thinking and system dynamics provide a scientific paradigm, a set of tools and computer technology which can help explain the forces and dynamics that underlie change and complexity in business, political, social, economic and environmental systems.

Using systems thinking and system dynamics makes it possible to:

• examine and foresee the consequences of policy and strategic decisions


• implement fundamental solutions to chronic problems


• avoid mistakenly interpreting symptoms as causes


•  test assumptions, hypotheses and scenarios


• boost staff morale and improve productivity


• improve the stability and performance of supply chains


• find long-term sustainable solutions and avoid ‘fire-fighting’ behaviour.