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This is Service Design Thinking

Course Codes : DXH601

This is Service Design Thinking

ISBN 9781118156308
Edition 1
Publication Date
Publisher John Wiley & Sons
Author(s)
Overview
Marc Stickdorn (Austria; http://thisisservicedesignthinking.com; www.destinable.com) is co-founder of Destinable, a consultancy specializing in service design for tourism, and lectures around the world at business and design schools.  He is a professor at the Management Center Innsbruck in Austria, where he lectures on service design and service innovation.  His main areas of interest are service design and strategic marketing management particularly in a tourism context.

Jakob Schneider (Germany) is a graphic designer based in Germany.

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