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6272 - Services Marketing Pg

3 Item(s)


K. Douglas Hoffman

ISBN : 9780170135207

Services Marketing

Gremler, Dwayne D.; Bitner, Mary Jo; Zeithaml, Valarie A.

ISBN : 9780078112058

Services Marketing

Alan Wilson, Valarie Zeithaml, Mary Jo Bitner and Dwayne Gremler

ISBN : 9780077169312