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The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

ISBN 9780071741415
Edition 2
Publication Date
Publisher McGraw-Hill Professional
Author(s)
Overview
Chapter 1. Getting to the Front of the Pack; Chapter 2. Complexity: The Good News and the Bad News; Chapter 3. How Complex Systems Fail; Chapter 4. How Complex Systems Succeed; Chapter 5. High Velocity Under the Sea, In the Air, and On the Web; Chapter 6. Capability 1: System Design and Operation; Chapter 7. Capability 2: Problem Solving and Improvement; Chapter 8. Capability 3: Knowledge Sharing; Chapter 9. Capability 4: Developing High-Velocity Skills in Others; Chapter 10. High-Velocity Crisis Recovery; Chapter 11. Creating High-Velocity Health-Care Organizations; Chapter 12. Conclusion

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