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Publisher | John Wiley & Sons Australia |
Author(s) | Vivian Scott |
Edition | 1 |
Published | 30th December 2014 |
Related course codes |
Working your way through a conflict in the office can present
unexpected challenges, but there's no need to feel unprepared
? Workplace Conflict Resolution Essentials For Dummies
has you covered! In the book, you'll find practical, expert
guidance on various approaches to negotiating and mediating a
successful resolution for you and your team. You'll get coverage of
negotiation techniques, mediation methods and solutions for
managers and employees dealing with workplace conflict, and tons of
tips on building and maintaining successful teams to work through
existing conflicts and help avoid future disturbances.
Encouraging colleagues to work together toward a common goal is
an essential skill that all successful business professionals must
possess. Rather than resorting to arguments, surrendering, running
away or filing a complaint, this resource shows you how to address
uncomfortable conflict in the workplace head-on, giving you the
tools and advice you need to restore peace, prevent conflicts from
ever starting in the first place, and maintain better productivity
while boosting morale.
Whether you're new to managing professionals, working your way
up the corporate ladder or just want to brush up on your knowledge
base, Workplace Conflict Resolution Essentials For Dummies
has everything you need to ensure your workplace environment is
positive and productive!