• Free delivery over $50 nationwide
  • 14 days money back guarantee
  • Lowest price guarantee in Australia

Mppk Service Magenement W/ Premium Content Card Access Card

Course Codes : INFS3632, LGM350

Mppk Service Magenement W/ Premium Content Card Access Card

ISBN 9780077841201
Edition 8
Publisher McGraw-Hill Professional
Author(s)
Publication Date
Overview
The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: "Part One: Understanding Services," which provides a historical context as well as distinguishes the distinctive characteristics of service operations; "Part Two: Designing the Service Enterprise," which covers designing the service enterprise to support the competitive strategy; "Part Three: Managing Service Operations" that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; "Part Four: Quantitative Models for Service Management" that addresses forecasting and managing service inventory.
BackOrder

Leaves warehouse in 5 - 9 business days

Savings : $41.79 (22% off)

or buy now & pay later with
Out of Stock

Due Date 12/12/2017

Savings : $98.77 (52% off)

or buy now & pay later with

Related Searches