Managing Toxic Personalities and Their Systems of Power

"Toxic Workplace! describes how to identify and best work
with toxic personalities. It also provides a systemic approach for
creating a culture that's positive and respectful while improving
the bottom line. Kusy and Holloway share how their national
research translates into real-world practices in organizations. I
endorse their practical, concrete approaches that will make a
significant difference in organizations today and in the
future."

?Gregg Steinhafel, president and CEO, Target
Corporation

"Toxic Workplace! brings a rare and valuable view of one
of the great challenges facing leaders in today's organizations. It
is a significant guidebook to the healthy enterprise of the future,
not only because of Kusy and Holloway's systems approach to dealing
with toxic personalities, but also their unique practice of
creating communities of respectful engagement. This book
demonstrates how this impacts both organizational social
responsibility and the bottom line."

?Frances Hesselbein, former CEO of the Girl Scouts of
the U.S.A.; founding president and chairman of Leader to Leader
Institute, formerly The Peter F. Drucker Foundation for Nonprofit
Management

"Transforming the culture to support the strategy and mission is
the real stuff of leadership. Toxic Workplace! gives you the
research-based tools to identify and deal with the 'dark side' of
this important dynamic. Read it and you will engage your
organization in new, more authentic, and effective ways!"

?Kevin Cashman, author, Leadership from the Inside
Out and senior partner, Korn/Ferry Leadership & Talent
Consulting